MDA/E
Operations & Process Design
Break any corporate system into its mechanics, dynamics, and emotional outcomes.
Who should attend
Why G.A.M.E.
5 elite behavioural design frameworks, 1 program: MDA/E, HEXAD, Octalysis, JTBD, and the Hooked Model
Redesign a real, underperforming process from your own organization, not a hypothetical
Case studies from Starbucks, Deloitte, Duolingo, and Nike
Peer and faculty critique on every design, not just theory
Leave with a roadmap you can present to your leadership team on Monday
What you'll master
Every framework is taught in a compact 20-minute unit, then applied to a real problem from your organization.
Operations & Process Design
Break any corporate system into its mechanics, dynamics, and emotional outcomes.
HR, L&D & Talent Engagement
Profile stakeholders and employees beyond generic personas.
Sales & Campaign Performance
Balance sustainable (White Hat) and urgency-driven (Black Hat) motivation.
Product Excellence & Experience
Uncover what customers are really hiring your product to do.
Customer Success & Retention
Design habits, not just one-time engagement.
Five frameworks, one Monday-morning roadmap.
Your 2-day journey
Learn by doing
Brief 20-minute frameworks, followed by case analysis, live design sprints, and structured peer and faculty critique. You leave with a redesigned process, reviewed by the room, not a certificate in a drawer.
Meet your facilitator
CXO & Extrapreneur | Gamification Strategist & Architect | Faculty at IIMs++

A framework-first practitioner helping organizations move beyond points and badges to behavioural systems that drive measurable business outcomes across Marketing, Product, Sales, Operations, and HR.
linkedin.com/in/sujiteshProgram details
Reserve your seat
The design-sprint format depends on tight cohorts and close critique. Register early to hold your place.
Program at a glance